Need help?
FAQ'S
All our online orders ship from our fulfillment center in Miami - Florida.
We have a $20 flat rate and free shipping on orders over $600 for US orders and $35 flat rate for international orders.
Once your order has shipped, you will receive an email with your tracking number. All deliveries require adult signature.
We offer international shipping on all of our items.
Some of the countries outside the U.S. may charge taxes, custom duties or Import Fees and the recipient will be responsible for the payments. They will be collected by the carrier service. When shipping internationally, Sparkle Society will not be responsible for any delayed deliveries due to import issues. All the charges that are incurred on a refused delivery as well as the cost of the return of the package to Sparkle Society will be the responsibility of the purchaser.
Due the value of the packages they requiere adult signature upon delivery to ensure your pieces are secure until you receive them.
Refund Policy
We want you to love your new Sparkle Society Pieces, but we will gladly accommodate your request within our policy.
If you wish to request a cancellation, return or exchange, please email us and we will be happy to guide you through the process: returns@sparklesociety.com
Upon customers' request we can provide a certificate of authenticity.
We use ethically sourced 14k gold for all of our pieces.
Our diamonds range from color scale G/H and clarity scale VS-SI diamonds for all of our pieces.
Our main office and showroom is located in Caracas -Venezuela and our fulfillment center for all our online orders is located in Miami - Florida.